Exchange and refund of products is considered on a case-by-case basis, only valid within 7 days after purchase. There will be a recollection fee imposed ($10) for every delivery address. If and when the refund is granted, we will immediately process the refund.
If your payment method is by:
If you've paid for your order using PayPal, you will receive your refund via the card linked to PayPal. An email confirmation of the refund will be sent and it will take around 2 working days to be processed.
2. Credit Card
If you've paid for your order using a credit card, the refund will be credited back to the same credit card that you had used to checkout. The fund will take around 2-3 working days to be processed.
3. Bank Transfer
If you've paid for your order using Bank Transfer, please let us know the bank account number, name as in bank and bank account type to do the refund to.
If otherwise, you may opt for the amount to be refunded in gift card, which has no expiry date to it and you may stack discount codes on top of the gift card.